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Glamour Pixel Photography Frequently Asked Questions

Q.) How much am I going to pay for my high school senior portraits?

A.) We have several different sessions for you to choose from. Pick the session that best fits your budget and style.

Q.) What do you charge for your session fee?

A.) Session fees are noted on our prices page. We charge different sessions fees based on how much time we will be spending with you to get the images you want. The session fee does not include any prints and is for the photographers time to photograph the session only.

Q.) What will I get with my package?

A.) We sell packages and also "Ala Carte". The session you pick allows you to choose how many final proofs you want to see in your session proof book. Other photographers may require you to buy "units" which are basically the same pose printed several times on one sheet of paper. A good example is a sheet of wallets which consist of eight wallet size prints. You select one pose and you get a sheet of 8 wallets printed on a 8x10 page with all the same pose. What if you want to mix poses? Well that is a another unit. They don't allow you to mix poses on their units. You only get one pose per unit. Every unit cost you additional money. Usually you don't end up getting as many poses as you like because units end up costing too much.

Example of other photographers boring "Unit Prints"

Other Photographers Units Only Allow One Image Per Unit

We think this is boring an unfair and doesn't allow you to select the number of selections you really want. We want you to have portraits that you love and want to share with friends and relatives. So we never sell unit packages. If you want a sheet of eight wallets with eight different poses we will print you a sheet of wallets with eight different poses (see example below).

Example of our multiple print portraits

We Let You Mix Them Up Any Way You Like

 

Q.) Where are we going to photograph my portraits?

A.) Anywhere you want. The world is our studio. The location is entirely up to you as long as it is near Houston or Galveston. We can make suggestions of locations if you like.

Q.) Do you shoot studio portraits or only outdoors?

A.) Good Question. We can do limited studio portraits t our residence studio if needed but we beleive that our "Enviromental Portraits" are
what most of our clients prefer. We get very creative when we are on locatiion and most of our best work happens there.

Q.) How long do your sessions last?

A.) It depends on which session you select. Typically they last about 1 to 2 hours. Star for a Day and Rock Star sessions can last over 4 hours depending on the locations selected, clothing changes, and how well the session is progressing. We don't rush sessions. We typically only book one or two sessions a day so we are very flexible with our time.

Q.) What is the best time to have my senior portraits taken?

A.) We prefer to capture our images either early in the early morning or late in the afternoon. The quality of the outdoor light is best at those times. During the summer it is extremely hot and humid outside but our schedule is usually lighter. Early spring and late fall is our busy season and sessions can be difficult to get. Book early and take advantage of the weather and the beautiful blooming flowers. Remember with the changes in time during the fall our afternoons are very short so we like to try to start shooting those sessions around 2:30 or 3:00 PM if possible to have the best light. Summer hours we like to photograph later in the afternoon around 4:30-5:00 PM for our outside sessions.

Q.) What do I need to bring to the session with me?

A.) Bring whatever you want. A friend, relative, boy or girl friend, vehicle, letter jacket, sun glasses, awards, your favorite music, Ipod, sports equipment, this session is all about you and who you are at this phase of your life so bring whatever it is that is you!

Do bring several changes of clothes, cap and gown, sports uniforms, hats, swim suits, sun glasses, jewelry, make up, hair brush, jam box with your favorite music, sports equipment, pet (if they do not bite and you have someone to take care of it for you during your session) or anything else you might need or want included in your portraits. Also be ready to have a lot of fun.

Q.) What happens if the weather is bad?

A.) If the weather is too bad we will reschedule the session. Most of the time the weather here is favorable for outdoors photography. Cloudy or overcast days are wonderful for outdoors portraits. We may decide to shoot indoors. We usually only cancel if it is raining heavily or a thunder storm is near by.

Q.) What happens if I have to cancel my session?

A.) We understand that things change and we are willing to make schedule changes if that happens. However we can at certain times of the year be extremely busy and it may be months before we can reschedule your session. If at all possible before you book a session make sure that your schedule is clear the day you book your session.

Q.) When do I have to pay for my session?

A.) We require you pay for your session fee up front. A credit card is needed to reserve your session so please have it avaialble when you call to schedule.

Q.) What is a session album?

A.) A session album is a set of finished prints that we select from your session that are assembled in a 5x7 session book. These selections are the artist choices. This book is spiral bound and inserted into a leather book cover. These are the images from your session and all color correction, enhancements and retouching have been applied. Other words these prints are exactly what your final prints will look like when you order them.

Some photographers call these proofs, but most other photographers proofs have not been retouched or corrected and really don't depict exactly how the finished photos will look. Our session books are completely retouched and what you see is what you are going to get in your final prints.

Q.) Can I keep my session album?

A.) Sure you can. Session albums are able to be purchased at discounted prices or even "free" after your final print order has been placed. Other words we will not sell the session album until after you have made your selections and purchased all of your final prints or a package. We do require a deposit for session books to leave our studio and limit them being out for 10 days.

Q.) What if I decided to keep my session book and not order any other prints?

A.) Your session book deposit money will be applied to cover the cost of the session album. Any remaining balance will be charged to the credit card we have on file. Session albums are charged according to the number of portraits proofs they contain. We charge $15.00 for each page. With today's technology that allows images to easily be copied this is the only way we can protect ourselves against copyright violations and make sure we are paid for our services. We don't allow any prints or session albums to leave without full payment up front and a signature from you acknowledging you approve of the work and or happy with the results of our photography and giving us authorization to charge your credit card.

Q.) What if I don't like my portraits?

A.) We GURANTEE all of our work and want you to love your portraits. If you are not happy we are not happy and will gladly reshoot the session again or refund your money. Please let us know before you accept and leave with your session album that you are not happy or disappointed in your portraits and we will schedule a reshoot or refund your money. If you accept your session album and leave we can not offer this refund.

Q.) Why can't I get a refund after I accept my session album or final prints?

With today's technology that allows images to easily be copied this is the only way we can protect ourselves against copyright violations and we need to make sure we are paid for our services. We don't allow any prints or session albums to leave without full payment up front and a signature from you acknowledging you approve of the work and or happy with the results of our photography. If your images are damaged before you accept them we will gladly reorder them for you or give you a refund.

Once you accept your session album or order final prints and they leave our possession we can not refund your money because of the above mentioned potential of copyright violations.

Q. How do I make a reservation?

A.) Call us at 832-250-8897 and have your credit card ready. We will take care of the rest.

Q. How do I pay for my session?

A.) Credit cards must be used to reserve a session. We do accept cash or checks for your sessions once you arrive and will refund the credit card if needed.

Q. What if I decide not to show up for my session?

A.) We will keep the session fee as our retainer. We will make every available option to help you keep your session with us but we do not refund session fees on cancellations. The retainer will be applied as a print or session credit to your account with our studio.

Q.) When will my proofs prints be available for me to view them?

A.) We try to have session albums back from the lab within 10-14 days. Sometimes depending on the labs schedule or season it may take a little longer.

Q.) When will my final prints be ready for me to pick up?

A.) We always try to have final prints back with 2-3 weeks. Again depending on the labs schedule, season,and any retouching, texturing, mounting or enhancements we need to have applied it make take a little longer.

Q.) How long has Glamour Pixels been in business?

A.) We have been in business for over 30 years. We are a division of Houston Event Photography and have just recently subdivided our company to better service our clients needs and to concentrate more exclusively on our senior high, beauty pageant and model portfolio photography business.

Q.) What if we want studio portraits?

A.) Glamour Pixels does offer studio portraits. However for most senior sessions we are trying to get away from the traditional look of studio portraiture and go for a more unique high fashion outdoors look. We know our style is different but that is what we are trying to achieve. We feel outdoors portraits allow us to achieve unique images that vary with the lighting conditions and the changing seasons and this can only be achieved outdoors. So if you want more traditional senior portraits we will gladly photograph them for you.

Q.) Do you provide the cap & gown for our portraits?

A.) No, due to schools constantly changing cap and gown vendors and styles we no longer provide them. If you want a cap & gown portrait please be sure and bring it with you. If you can't obtain one we do have a few colors and black gowns that can be used.

Q.) What are your qualifications?

A.) We are members of the Professional Photographers of America, Texas Professional Photographers Association, Wedding Portrait Photographers International, and the Pro4um. All of these affiliates are professional organizations promoting professional photographers with certification and training.

We also are professionally trained in studio portrait and commercial photography. Our photographers have attended training from well know senior high photographers such as Larry Peters, Gary Box, Tim Babin and Kirk Voclain who are all well recognized glamour and senior portrait photographers.

We also attend The Texas School of Professional Photography at Texas A&M University annually to stay up with the latest trends and techniques of professional photography.

I hope we have answered some of your questions with this page but if you have any more not covered please give us a call or email us with your questions.

 

Glamour Pixels Photography
832-250-8897

info@glamourpixels.com

revised 08/28/2008